116 Child HelpLine and 106 GBV HelpLine
LifeLine/ChildLine Namibia (LL/CL) currently runs the only national helpline-based counselling service in Namibia. In addition to the HelpLines that are aimed at ensuring that children are safe, the Counselling Centre also do face-to-face counselling and school’s outreach programmes. The Counselling Centre’s main source of funding is through Project Hope Namibia from USAID.
The 116 Child HelpLine provides a toll-free service focusing mainly assisting children with problems dealing with emotional distress, abuse (all types), school-related (educational) problems, behavioural problems as well as family problems.
The 106 Gender-Based Violence HelpLine aims to assist those who are in need of help when found in a GBV-related situation. This is also a toll-free service available across Namibia. In partnership with the International Organisation for Migration (IOM), this line will also be utilized as a key entry point for reporting Human Trafficking in the near future.